Be authentic with people, fake appreciation is insincere and quite transparent, and it can come across as condescending. When you come from a place of positive solutions and understanding, it does wonders for communication The book outlines principles (30 in total) for becoming a friendlier person. It is filled with well-grounded, basic, and interesting advice for building great relationships in your life and your business. This book is great for both personal and professional communication. This book has been around for many years (85 years, to be exact). Even though some people still find it difficult to apply all his rules, a little thought and effort are all you need. At the very least, you will understand and become more aware of your interpersonal skills and work with people every day. When you read this book, something will change in your mindset. I can honestly say that where I have applied Carnegie principles, things have turned out very well in my relationship with people. There have been times when I certainly have not followed this advice and, naturally, things went wrong between myself and others. I soaked up the advice in the book and, still, today, apply it every chance I get. This was the first book that opened up the human psyche to many people and gave us a key to understand both ourselves and those around us. The book presents Carnegie’s advice on relationships, and it is even more relevant in this age where many of us communicate more by text and social media than we do face to face. But now I find it better to reread it every year. I read it first about ten years ago, and I read it every two years since then.

For years, I talked about this book in glowing terms to my friends and siblings and even read from the notes I made regularly. It remains the only book I’ve read for non-research purposes that I made detailed notes on.

How to win and influence people